Roberts Group Privacy Policy

Roberts Group Privacy Policy

Introduction

This Privacy Policy outlines M Roberts & Sons Ltd (“we”, “our”, or “the Company”) practices with respect to information collected from users who access our website www.abersochholidayapartmentsincim.co.uk (“Site”), or otherwise share personal information with us (collectively: “Users”).

Grounds for data collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What information we collect?

We collect two types of data and information from Users.

The first type of information is un-identified and non-identifiable information to a User’s(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

• Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
• Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; phone number; email; or physical address, and other information.

How do we receive information about you?

We receive your Personal Information from various sources:

• When you voluntarily provide us your persona details in order to register on our Site;
• When you use or access our Site in connection with your use of our services;
• From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell or share Users’ information with third parties except as described in this Privacy Policy.

We may use information for the following:

• Communicating with you – sending you notices regarding our service, providing you with technical information and responding to any customer service issue you may have;
• To communicate with you and to keep you informed of latest updates and services;
• Conducting statistical and analytical purposes, intended to improve the Site.
• For the purpose of the booking system

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

• Hosting and operating our Site;
• Providing you with our services, including providing a personalized display of our Site;
• Storing and processing such information such information on your behalf;
• Providing you with marketing offers and promotional materials related to our Site and services;
• Performing research, technical diagnostics or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our polices (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspect fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

User Rights

You may request to:

1 . Receive confirmation as to whether or not personal information concerning you is being process, and access your stored personal information, together with supplementary information.

2. Receive a copy of personal information you directly volunteer to us in a structured commonly used and machine-readable format.

3. Request rectification of your personal information that is in our control.

4. Request erasure of your personal information

5. Object to the processing of personal information by us.

6. Request to restrict processing of your personal information by us.

7. Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

M Roberts & Sons Ltd, The Old Coal Yard, Pwllheli, LL53 5YT.

Retention

We will retain personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is being collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else as required by applicable laws and regulations.

We may rectify, replenish, or remove incomplete or inaccurate information, at any time and at our own discretion.